We aim to make refunds simple and transparent for digital course purchases and payment issues.
All courses and learning materials provided through Daily Tutors are digital products. Refunds are assessed based on access, eligibility, and the nature of the purchase.
If a course is purchased but access has not yet been provided or there is a technical issue preventing use, you may request a review of your purchase.
If a duplicate payment is identified for the same course purchase, we will review the transaction and process a refund for the duplicate amount where appropriate.
If a payment fails but your account shows a pending or unsuccessful charge, we recommend contacting support for verification before requesting a refund.
If you experience a technical issue that prevents access to purchased content despite reasonable attempts to resolve it, please contact support with details so we can investigate.
Refunds are generally considered for duplicate or failed payments, inaccessible content caused by technical issues, or cases where the purchase was made in error. Refunds are not guaranteed in all situations.
Approved refunds are typically processed within 7–10 business days after confirmation, depending on the payment method and banking/processor timelines.
If a subscription or recurring plan is offered, you may contact support to request cancellation. Access will continue until the end of the paid period unless otherwise stated.
Please email support@dailytutors.in with your order details, payment reference, and a description of the issue if you need help with a refund or cancellation request.